FOUR

Data-driven decision making software.

We automatically capture the voice of your customer from real-life conversations, link it with your CRM data and analyse it through our AI engine to create unparalleled, actionable insights and answer questions others can't.

What were CFOs talking about in late stage pipeline that we didn’t win?

Chief Executive

What were the specific pains that mid-market pharma customers talked about just before they churned?

Account Executive

What are the business outcomes that all prospects are mentioning at top of funnel that did not convert?

Sales Manager

What are the specific jobs by industry that we are not addressing or focusing on in our outreach?

Chief Marketing Officer

How should we be packaging our product for different markets or firmographics based on actual needs?

Product Manager

What are the current needs gaps across our customer base that we’re not addressing for upsell?

VP Growth

What integrations do prospects and customers request and what value would it have for the business?

Chief Product Officer

Are we engaging the right type of stakeholders at the right pipeline stage?

Chief Revenue Officer

What needs did a particular customer discuss two-years ago when we sold to them and did we deliver against those needs?

Customer Success Manager

We know SaaS businesses.

We’ve started, grown and sold software businesses, so we know what it takes to keep everyone playing in harmony.

The quest to perfectly align product and market needs

Diligent and forward-thinking, you pave the way for unique, innovative, and effective solutions that address your customers' diverse and complex needs.

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Resonate with your target audience

You’re always looking for the most effective way to communicate your product's value to prospective clients. To represent the voice of your customer, you need to understand the common language they use.

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Understanding customer needs in a buyer-centric world.

Your market has shifted to a buyer-centric world. Sustainable growth is about establishing repeatable value through understanding the customer and what they want to keep achieving.

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Better understanding a customer's success

Ensuring that every customer is achieving maximum value from their investment. Tracking progress, measuring value, and adjusting strategies to keep customers satisfied and engaged.

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Unearth opportunities across obtainable markets.

Making strategic decisions can be difficult without the necessary information and insights. Visibility of market trends and objectives allow multi-functional teams to unify, and execute.

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Your team,
your business,
in harmony.

Do you remember when things clicked? When your business found its rhythm and got into its groove? Chances are it was a time when you were smaller, tighter, closer to your customer.

As you grow, there are more people adding to the noise, creating discord. Teams compete to be heard. The voice of the customer is lost.

We've created a platform that lets the voice of your customer flow through your business and gets everyone playing from the same score. A common language built around universal customer truths and jobs that need doing.

Every part of your organisation working in sync, in tune, in time to what your customer needs.