Salesforce

Customer Relationship Management

Our Salesforce integration brings together contacts, accounts, opportunities, and leads from your CRM into Four/Four, providing a detailed view of customer interactions and connecting these insights directly to your business opportunities.

By aligning your CRM data with Four/Four's analytics, you gain a clear perspective that helps turn data into action. This enriched integration allows you to use Salesforce data to better understand customer needs and spot new business opportunities, ensuring your team always has the latest information to make smart decisions that drive growth and enhance customer satisfaction.

See our listing on the Salesforce AppExchange.

Salesforce Lightning app

Our Lightning app, seamlessly embedded within Salesforce, delivers the value of seeing conversations and insights right where you manage your customer relationships. By providing access to this information directly within your CRM, it allows your team to see the complete context of interactions alongside customer records.

Service Cloud

Our Service Cloud integration enhances your customer feedback processes by importing tickets and cases directly into Four/Four. By combining these with your spoken conversations, it provides a comprehensive view of customer interactions. This integration allows you to use both written and verbal feedback to gather deeper insights into customer needs and issues.