Join industry experts Jim Kalbach, Rob Dumbleton and Chris Lloyd as they dive deep into customer insights, revealing how a top-down and bottom-up approach can revolutionise your understanding of customer needs.
Explore a detailed comparison between Four/Four and Slack for B2B SaaS. Discover how each platform can enhance your operations and align your teams.
OpenAI does not provide a data processing agreement for the use of the ChatGPT service. This agreement is only provided for OpenAI API-using business customers.
For B2B SaaS, staying ahead of customer needs is essential to winning business and driving product innovation. Sales teams are often left guessing about what a prospect might need, while product teams struggle to understand common user requirements.
A practical guide for B2B SaaS sales and product teams to break down the complex product and sales discovery theories into actionable insights and steps that can be easily understood and implemented.
As a designer, once your Product Manager provides areas of focus, your job begins by understanding the deeper context. It’s essential to understand the true underlying user needs and pain points to ensure your work solves the right problems.
Get relevant, codified and segmented insights from customer conversations in real-time right inside Productboard.
A 90-second journey through our predictive insights right inside HubSpot
The most popular questions with relevant answers.
Learn how to choose the best data-driven tool for enhancing customer success, sales strategies, and overall business growth in your B2B SaaS operations.
A Blueprint to Sales Preparation Success
An In-Depth Guide for CPOs
Discovery and Research Methodologies that All B2B SaaS Businesses Should Know
Learn how Four/Four’s AI-powered platform transforms B2B opportunity discovery and development. Improve efficiency, accuracy, and team alignment.
Learn how AI-driven insights can improve sprint and roadmap planning for B2B SaaS teams, enhancing decision-making, efficiency, and customer satisfaction.
Discover how Four/Four enhances Gong's revenue intelligence capabilities with advanced AI data analysis and helps you unlock deeper customer insights.
Discover how Four/Four's AI-driven platform can transform your B2B prospect qualification with enhanced efficiency, accuracy, and strategic real-time insights.
Discover how to optimise marketing campaign planning with real-time AI insights. Improve efficiency, accuracy, and agility with Four/Four's innovative platform.
What do you lose in terms of intelligence. What can't you wrap your arms around because there's just too much there to process.
The key is getting access to the right information with zero effort to summarise trends into logical areas of focus for the business.
Are you only hearing feedback when a customer is either thrilled or disheartened? How do you capture the moderate perspective?
The golden ticket to gaining powerful market insights, driving strategic alignment and ultimately, enhancing the bottom line.
Generating demand and raising brand awareness is challenging in this rapidly evolving B2B marketplace. A demand generation strategy that achieves business outcomes requires an in-depth understanding of customer needs, behaviours, and pain points.
The inability to see broader market needs results in reactive strategies rather than proactive ones.
There's a HiPPO in the room that we need to talk about!
Driving customer growth by continually creating impact and addressing changing customer needs. That's the game.
Telling a better story using customer insights. Crafting your narrative to make your customers the hero!
What is the job our customer is trying to get done and how can our solution help them.
Combining best of breed B2B SaaS methodologies to codify customer insights into a single truth.
Going beyond traditional customer service, carving a path towards genuine customer partnership.
Generating sales goes beyond pushing out massive amount of content and selling products; customers want to feel understood, heard and seen.
What if we could turn the corner and transform every customer conversation into a goldmine of actionable insights?
How do you make sure that every customer is not only satisfied, but also gains optimum value from their investment.
Companies aspiring for sustainable growth should establish value through a profound understanding of their customers’ needs and helping them continually achieve them.
Harnessing the voice of your customers, leaning into their language and working tirelessly to unearth insights into their needs, struggles, and desired outcomes.
User Research Repositories have emerged as the modern and efficient solution that gather data dynamically, allowing businesses to visualise risky areas, automate tasks, and importantly, to hear the customer.
Discovery of a new way of streamlining and improving the customer feedback process: the implementation of Enterprise Feedback Management (EFM) software.
So often there are too many views of the world, divided by opinion that’s based on so many different sources.
Decisions, decisions. That all-too-familiar hinge that swings businesses between success and setback. But what exactly wraps up this daunting process?
We take pride in going the extra mile to provide unparalleled, detailed customer insights that enable businesses to gain a competitive advantage like never before.
Imagine being able to capture essential and detailed customer insights from every conversation and automatically populate them directly into your Salesforce.
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