Most companies already record some of their customer conversations. Your sales team might use Gong, Clari, or Chorus. Your support team logs calls in a different tool. And your product team's research interviews might not be recorded at all. Four/Four brings all of this together into one place.
If your team already has a recording tool, Four/Four imports from it seamlessly. We integrate with Gong, Clari, Chorus, Avoma, Jiminny, Fireflies, Outreach, Salesloft, and more, so existing recordings flow straight into Four/Four for structured analysis without changing how anyone works today.
For teams that don't have a recording tool, or for people in your company who aren't covered by your existing licences, Four/Four includes its own Notetaker. It automatically joins scheduled meetings from Google Calendar or Outlook, records with speaker identification, and extracts insights after every call. Because Four/Four is licenced company-wide rather than per seat, everyone from product managers to customer success to executives gets access without additional cost.
The result is complete coverage across your entire business. Every conversation, whether captured by your existing tools or Four/Four's Notetaker, is analysed for structured insights and linked to your CRM data. Use past conversations to identify the best people to interview next, and keep your team informed with automatic notifications whenever new recordings and summaries are available.
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Save your team hours every week listening to recorded calls and manually copying and pasting feedback. Identify trends, themes and patterns in real-time to prove you're making the right decisions.
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