Fireflies

Four/Four imports your Fireflies meeting recordings and transcripts, combining them with conversations from every other source your team uses. While Fireflies handles the capture and transcription, Four/Four analyses the content at a deeper level - extracting structured insights using frameworks like Jobs-to-be-Done and linking them to your CRM data.

With Fireflies data in Four/Four, generate topic models to find themes across all your meetings, use the AI Analyst to ask questions about what your customers are saying, and build Monitor dashboards to track how feedback evolves over time. Workflows can automatically label, route, and act on insights from Fireflies meetings - ensuring your team responds to customer signals without manual review.