Claude

Four/Four integrates natively with Claude via the Model Context Protocol (MCP). Connect your Four/Four instance to Claude Desktop, Claude Code, or any Claude-powered application - and give Claude direct access to your customer conversations, insights, accounts, and contacts.

With Four/Four connected, you can ask Claude questions grounded in real customer data:

• "What are enterprise prospects saying about onboarding friction?"
• "Summarise the top pain points from last quarter's churned accounts."
• "Draft a competitive positioning doc based on what customers say about [Competitor]."
• "Which accounts have mentioned pricing concerns in the last 30 days?"

Claude queries Four/Four's MCP server to search conversations and insights using the same filters available in the platform - by date, CRM data, persona, conversation purpose, insight type, and more. Every answer is grounded in real transcripts, not hallucinated summaries.

This turns Claude into a research assistant that knows your entire customer archive. Product managers can draft PRDs, sales teams can prep for calls, and CS managers can assess account health - all by asking Claude questions in natural language, backed by Four/Four's structured data.