ChatGPT

Four/Four integrates with ChatGPT via the Model Context Protocol (MCP). Connect your Four/Four instance to ChatGPT Desktop or any OpenAI-powered application - and give ChatGPT direct access to your customer conversations, insights, accounts, and contacts.

With Four/Four connected, you can ask ChatGPT questions grounded in real customer data:

• "What feature requests have come up most in the last 90 days?"
• "Compare what mid-market and enterprise customers say about our pricing."
• "Write a case study outline based on conversations with [Account]."
• "Which support themes are trending upward this quarter?"

ChatGPT queries Four/Four's MCP server to search conversations and insights using the same filters available in the platform - by date, CRM data, persona, conversation purpose, insight type, and more. Every answer is grounded in real transcripts, not hallucinated summaries.

This turns ChatGPT into a research assistant that knows your entire customer archive. Product managers can validate ideas, marketing teams can generate segment-specific content, and executives can get instant briefings - all by asking ChatGPT questions in natural language, backed by Four/Four's structured data.