Account development
What if we could see all the unmet needs across our customer base so that we can whitespace like a boss?
For your
sales
team
Understanding customer needs in a buyer-centric world.
Your market has shifted to a buyer-centric world. Sustainable growth is about establishing repeatable value through understanding the customer and what they want to keep achieving.
Every 100 hours
of conversation is about...
300 calls
which we convert into roughly...
5000 insights
of customer-focused content.
Lost in translation
When client conversations become a maze
The sales team grappling with understanding and deciphering the needs and pain points of their customers in order recommend optimal software solutions.
- Struggles with understanding the customer’s business
- Misinterpretation leading to less effective solutions
- Pushing what they have to sell vs what the customer really wants
The right focus
Misalignment with customer needs
Sales is not just about managing a process; it’s about understanding the customer and how they can achieve their business goals.
- Getting your reps to adopt your sales methodology
- Not enough detail about the customer is captured in CRM
- Lack of a common language makes it difficult for the team to help with the sale
The turning point
Extracting vital insights
Capturing the voice of the customer through real-life conversations, codifying into a common language and generating structured insights.
- Decoding customer conversations into a common language
- Delivers structured insights across the business
- Focuses on what the customer needs, not just what you have to sell
Why our solution stands out
The key differences that set us apart
Customers are understood on a deeper level. Far beyond keywords, best of breed processes codified through a powerful analytics tool, giving actionable insights at both the customer and market level.
- Eradicate misunderstanding and deals with no substance
- Communicate effectively across your business
- Drive customers towards outcomes and impacts
An upgrade to better sales
Empowering sales with precise customer understanding
The whole business contributing to the revenue effort, focusing their activity and aligning their offerings perfectly.
- Maintain detailed needs, pain, jobs and impacts for each customer, automatically in the CRM
- More focused qualification, ensuring nothing is left on the table
- Products and solutions that meet customer expectations
How we help sales teams
Lead qualifying
What if our reps could have call insights automatically pumped into Salesforce and leads were qualified based on need?
Opportunity development
What if we could continuously populate our opps with insights from every interaction?
Join our rhythm
Subscribe to harness the power of customer-centric insights.