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Sales
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Product
62 hours of lost market intelligence for every new customer.
What do you lose in terms of intelligence, what can't you wrap your arms around because there's just too much there to process.
Account development
What if we could see all the unmet needs across our customer base so that we can whitespace like a boss?
Understanding customer needs
Capturing the voice of the customer, allowing businesses to understand the real needs, pains, and outcomes of their customers. Deep insight informs account planning and enables targeted upselling based on actual needs.
Rich Data for Decision Making
Codifying customer conversations into a common language and creating structured insights. Offering businesses tangible, actionable data to inform decision-making processes and develop effective strategies.
Upsell Opportunity.
Providing clear insights into the customers' jobs, pains, and outcomes. Articulating how additional or higher-level services can address customer needs.
Customer Retention
A unique opportunity to hear directly from the customer, offering insights that can enhance experience, improve service, and ultimately result in higher retention rates.
Scalability
Analyse large volumes of customer data faster and more accurately than human analysts, making it easier to scale the process irrespective of the business size.
Tune In.
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Product
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Sales
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Customer Success
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Marketing
The danger of HiPPOs and the need for evidence-based decision
There's a HiPPO in the room that we need to talk about!
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Customer Success
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Sales
Driving NRR and more successful customers in B2B SaaS with Decision-Making Software
Driving customer growth by continually creating impact and addressing changing customer needs. That's the game.
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