RingCentral

Four/Four's integration with RingCentral brings your phone conversations into the same analytics pipeline as your video calls, emails, and support tickets. Every RingCentral call is automatically imported, transcribed, and analysed - extracting structured insights using frameworks like Jobs-to-be-Done, including customer pains, needs, solutions, and feature requests.

With RingCentral data flowing into Four/Four, your team can see the complete picture of customer interactions across every channel. Use CRM filters to segment call insights by account type, industry, or deal stage. Generate topic models to identify common themes across phone conversations. And use the AI Analyst to ask questions about what your customers are saying on calls - grounded in real transcripts, not summaries.

Combined with Four/Four's Workflows, you can automatically route insights from RingCentral calls to Slack, Email, Jira, or any webhook endpoint - ensuring your team acts on phone conversations with the same speed and precision as any other channel.